Q&A

• Q:

  Are you insured?

  A:

  Yes, all of our cleaners are bonded & insured with workers comp.

  • 2 years ago
• Q:

  Are the employees of your company professionally trained?

  A:

  Yes our employees go through a training program.

  • 2 years ago
  A:

  Yes

  • M

    Matt Wheeler
  • 2 years ago
• Q:

  How often should I use house cleaning services?

  A:

  We use them once a month and we have 4 kids at home. If I could I would do twice a month.

  • A

    Andre Moore
  • 3 years ago
• Q:

  Do you offer a satisfaction guarantee?

  A:

  Within reason. If we feel like the client is just taking advantage and wanting a service done for free, we will obviously still require payment. We always do our best to provide the best experience possible. And if we need to touch something up, we do. Unfortunately, some people love to take advantage of small businesses.

  • 3 years ago
• Q:

  Are weekend home cleaning appointments available?

  A:

  Hi Lily, if it’s a one time cleaning or initial cleaning yes we could clean on a Saturday. We just have to ask our staff who wants to volunteer to work on a Saturday. For recurring services we do not offer weekends at this time.

  • 1 month ago
• Q:

  (Traduit par Google) Offrez-vous une garantie de satisfaction ? (Original) Do you offer a satisfaction guarantee?

  A:

  (Traduit par Google) Raisonnable. Si nous avons l’impression que le client profite simplement et souhaite un service gratuit, nous exigerons évidemment toujours un paiement. Nous faisons toujours de notre mieux pour offrir la meilleure expérience possible. Et si nous devons retoucher quelque chose, nous le faisons. Malheureusement, certaines personnes aiment profiter des petites entreprises. (Original) Within reason. If we feel like the client is just taking advantage and wanting a service done for free, we will obviously still require payment. We always do our best to provide the best experience possible. And if we need to touch something up, we do. Unfortunately, some people love to take advantage of small businesses.

  • B

    Brian Wachter
  • 3 years ago
• Q:

  (Traduit par Google) À quelle fréquence dois-je recourir aux services de ménage ? (Original) How often should I use house cleaning services?

  A:

  (Traduit par Google) Nous les utilisons une fois par mois et nous avons 4 enfants à la maison. Si je pouvais, je le ferais deux fois par mois. (Original) We use them once a month and we have 4 kids at home. If I could I would do twice a month.

  • A

    Andre Moore
  • 3 years ago
• Q:

  (Traduit par Google) Les employés de votre entreprise sont-ils formés professionnellement ? (Original) Are the employees of your company professionally trained?

  A:

  (Traduit par Google) Oui, nos employés suivent un programme de formation. (Original) Yes our employees go through a training program.

  • A

    Adriana Olivares
  • 2 years ago
  A:

  (Traduit par Google) Oui (Original) Yes

  • M

    Matt Wheeler
  • 2 years ago
• Q:

  (Traduit par Google) Êtes-vous assuré? (Original) Are you insured?

  A:

  (Traduit par Google) Oui, tous nos nettoyeurs sont cautionnés et assurés auprès des travailleurs. (Original) Yes, all of our cleaners are bonded & insured with workers comp.

  • A

    Adriana Olivares
  • 2 years ago