Q&A

• Q:

  Can you help with tinnitus management?

  A:

  Absolutely. Our team offers Tinnitus Evaluations to assess your condition and discuss potential management strategies tailored to your needs.

  • 5 months ago
• Q:

  How does your boutique approach differ from a traditional audiology clinic?

  A:

  We take a personalized, evidence-based approach to hearing care. Our boutique model allows us to spend more time with each patient, offer a risk-free hearing aid trial, and create individualized solutions in a welcoming environment.

  • 6 months ago
• Q:

  What types of hearing services do you provide?

  A:

  We provide comprehensive hearing evaluations, tinnitus assessments and treatment, safe ear wax removal, hearing aid fittings and maintenance, and custom hearing protection.

  • 6 months ago
• Q:

  Do you provide hearing aid maintenance and accessories?

  A:

  Yes, we offer comprehensive Hearing Aid Maintenance services, including: • Cleaning and adjustments • Battery replacements • Supply of accessories We also provide a range of Hearing Aid Accessories to enhance your listening experience.

  • 5 months ago
• Q:

  Do you offer ongoing support after the initial fitting of hearing aids?

  A:

  Yes. We provide ongoing hearing aid maintenance, adjustments, and support, even if your hearing aids were purchased elsewhere.

  • 6 months ago
• Q:

  Do you offer mobile care options?

  A:

  At this time, services are provided in our Southlake boutique office.

  • 6 months ago
• Q:

  Do you accept insurance plans?

  A:

  Yes. We accept UnitedHealthcare, Humana, Medicare, Blue Cross, and Baylor Scott & White Health. We are happy to verify your benefits before your appointment.

  • 6 months ago
• Q:

  What are your current operating hours, and how can I schedule an appointment?

  A:

  We are open Monday through Thursday from 9:00 am – 5:00 pm, and Friday from 9:00 am – 4:00 pm. To schedule, call 682-477-4063 or visit Ecoutez.com.

  • 6 months ago
• Q:

  Will insurance cover the cost of my hearing aids if I need them?

  A:

  The best answer is maybe. If you are unsure if your health insurance plan offers hearing aid benefits, our billing team would be happy to check. Simply give us a call at (682) 477-4063 for more information!

  • 3 years ago
• Q:

  A common question we receive at our clinic is "Will insurance cover the cost of my hearing aids if I need them?"

  A:

  The best answer is maybe. If you are unsure if your health insurance plan offers hearing aid benefits, our billing team would be happy to check. Simply give us a call at (682) 477-4063 for more information!

  • 3 years ago